[Updated] Namecheap Private Email Maintenance: Move networks to the new SRX on May 18, 2024

Dear Customers, This is to inform you about a coming maintenance on our Private Email servers. We are going to move networks to the new SRX The process will take place on May 18, 2024, at 3:00 AM EDT | 7:00 UTC. This upgrade is necessary in order to increase the service performance of our … Continue reading [Updated] Namecheap Private Email Maintenance: Move networks to the new SRX on May 18, 2024

[RESOLVED] CONNECTIVITY ISSUES WITH THE .AI DOMAINS REGISTRY

Dear Customers, We are currently experiencing connectivity issues with the .AI Registry.  As a result, it may not be possible to register/renew/transfer/manage .AI domains. The orders may fail with the error “No free connections, with processor code ‘3000’ and reason“. Whois service may also be affected. Our technical team is aware of the issue and is … Continue reading [RESOLVED] CONNECTIVITY ISSUES WITH THE .AI DOMAINS REGISTRY

Issues with Payments Submitted with BitPay

Dear Customers,        We are currently having issues with payments submitted with BitPay. As a result, you may receive the following error during the top-up process: ‘Invalid QR code’. Also, it may be not possible to check transactions and issue refunds from our side at the moment. In the meantime, we recommend that you use another … Continue reading Issues with Payments Submitted with BitPay

[Planned] Sectigo CA Scheduled Maintenance – May 25-26, 2024

Dear Customers, This announcement is to inform you about the forthcoming scheduled maintenance, which will take place at Sectigo Certificate Authority on May 25-26, 2024. The timeframe for maintenance is as follows: 23:00, May 25 – 1:00 UTC, May 26, 20247:00 PM – 9:00 PM EDT May 25, 2024 The maintenance will not affect existing, … Continue reading [Planned] Sectigo CA Scheduled Maintenance – May 25-26, 2024

[PLANNED] SCHEDULED RESELLER HOSTING MAINTENANCE: CLOUDLINUX OS UPGRADE TO VERSION 8 ON RESELLER SERVERS | MAY 26-27, 2024

Dear Customers, We would like to let you know that we have an upcoming scheduled maintenance on Reseller Servers 8, 11, 13, 14, 17, 18, 35, 40, 41, 44, 46, 47, 53, 54, 55, 59, 62, 69, 71, 75 that will take place on Sunday, May 26, 7:00 PM EDT | May 26, 23:00 UTC. During the maintenance, CloudLinux OS will … Continue reading [PLANNED] SCHEDULED RESELLER HOSTING MAINTENANCE: CLOUDLINUX OS UPGRADE TO VERSION 8 ON RESELLER SERVERS | MAY 26-27, 2024

[PLANNED] SCHEDULED SHARED HOSTING MAINTENANCE: CLOUDLINUX OS UPGRADE TO VERSION 8 ON SHARED SERVERS | MAY 25-26, 2024

Dear Customers, We would like to let you know that we have an upcoming scheduled maintenance on Shared Servers 129, 132, 246, 248, 256, 257 that will take place on Saturday, May 25, 7:00 PM EDT | May 25, 23:00 UTC. During the maintenance, CloudLinux OS will be upgraded to version 8. This upgrade is essential to ensure our system’s stability … Continue reading [PLANNED] SCHEDULED SHARED HOSTING MAINTENANCE: CLOUDLINUX OS UPGRADE TO VERSION 8 ON SHARED SERVERS | MAY 25-26, 2024

[COMPLETED] .CA DOMAINS REGISTRY SCHEDULED MAINTENANCE, May 16-17, 2024

Dear Customers, This notification is to inform you that CIRA, the registry of .CA will perform a scheduled maintenance on May 16-17, 2024. The timeframe for the maintenance is the following: May 16, 11:00 PM – May 17, 03:00 AM EDT | May 17, 03:00 – 07:00 UTC .CA domains availability checks, registrations, renewals, updates, … Continue reading [COMPLETED] .CA DOMAINS REGISTRY SCHEDULED MAINTENANCE, May 16-17, 2024

[PLANNED] HARDWARE MAINTENANCE ON DEDICATED SERVERS, CABINET C11 | May 22, 2024

Dear Customers, Please be informed that the maintenance will take place on Thursday May 22, at 2:00 AM EST | 06:00 AM UTC. The main purpose of the maintenance is to ensure that the network equipment in the cabinet continues to deliver optimum performance. Maintenance window: 5 hours;Expected network downtime: up to 30 mins;Affected services: … Continue reading [PLANNED] HARDWARE MAINTENANCE ON DEDICATED SERVERS, CABINET C11 | May 22, 2024

[PLANNED] HARDWARE MAINTENANCE ON DEDICATED SERVERS, CABINETS C95, C97 | May 20, 2024

Dear Customers, Please be informed that the maintenance will take place on Monday May 20, at 3:00 AM EST | 07:00 AM UTC. The main purpose of the maintenance is to ensure that the network equipment in the cabinet continues to deliver optimum performance. Maintenance window: 3 hours;Expected network downtime: up to 30 mins;Affected services: … Continue reading [PLANNED] HARDWARE MAINTENANCE ON DEDICATED SERVERS, CABINETS C95, C97 | May 20, 2024

[PLANNED] SCHEDULED SOFTWARE MAINTENANCE ON DEDICATED SERVERS, CABINET C95 | MAY 23, 2024

Dear Customers, Please be informed that the maintenance will take place on Thursday, May 23, at 02:00 AM EDT | 06:00 UTC. The main purpose of the maintenance is to ensure that the network equipment in the cabinet continues to deliver optimum performance. Maintenance window: 1 hour;Expected network downtime: up to 30 minutes for each … Continue reading [PLANNED] SCHEDULED SOFTWARE MAINTENANCE ON DEDICATED SERVERS, CABINET C95 | MAY 23, 2024